Gambling should always be a form of entertainment—not a way to make money or recover losses. It’s important to:

• Set personal time and spending boundaries.
• Never gamble more than you can afford to lose.
• Stop if gambling interferes with your daily routine, finances, or mental well-being.

If you feel your gambling is becoming problematic, we encourage you to:

• Use a Cooling-Off Period or Self-Exclusion option.
• Contact support for assistance.
• Seek help from independent support services listed below.

You may request a temporary break from gambling for a defined period. While active:

• You cannot deposit or access promotional offers.
• You may still withdraw any available balance.
• Your account will automatically reactivate when the period ends.

Applies to both casino and sportsbook activities.

If you feel you are losing control over your gambling, you may request a self-exclusion by contacting [email protected].

• Your account will be immediately disabled.
• You will be blocked from logging in, depositing, withdrawing, or accessing any part of the site.
• Promotional messages will be disabled.

Important:

If your self-exclusion is due to a gambling problem, the exclusion is permanent. You will no longer be permitted to register or play at BoxBet.io again.

There is no automated self-exclusion tool on the website. To self-exclude, you must contact us directly at [email protected].

If you have a remaining balance, please let us know. Our team will assist you with the withdrawal process, subject to standard identity verification and withdrawal limits.

Note: Self-exclusion does not remove KYC/AML obligations. Verification may still be required to process any funds.

For professional support with gambling issues, you can contact:

• Gamblers Anonymous
• Gambling Therapy

These services provide free and confidential support worldwide.

BoxBet strictly enforces a +18 age requirement. Only individuals aged 18 years or older may access and use the platform.

• Any account found to be using false or fraudulent ID to bypass this rule will be terminated immediately, and any winnings will be forfeited.
• BoxBet cannot be held liable for underage gambling where false documentation is used.
• By using the platform, users agree to indemnify BoxBet from any claims or damages resulting from underage access.
• We use third-party identity verification software to detect and prevent access by minors.

To further protect minors, we encourage parents and guardians to use parental control tools:

• CyberPatrol
• Net Nanny
• Solid Oak Software